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Years of newsroom cutbacks have had a demonstrable impact on the quality of digital, newspaper and television news — and in how consumers view that work, a study released this week found. Nearly one third of consumers surveyed by the Pew Research Center's Project for Excellence in Journalism said they have abandoned a news outlet because it no longer gave them what they had counted on, either with fewer or less complete stories. Pew's annual State of the News Media report delivered what has become a common litany of grim business statistics. "These cutbacks are real," said Amy Mitchell, the project's acting director. "And based on the data that we've collected, they are having an effect …"
As the chief environment officers responsible for company culture, CEOs are actively seeking to drive shareholder value by making radical shifts in workplace strategies. Yet some CEOs may be missing the point, new research determines. "The real workplace debate is all about driving culture as a key driver of business performance," said Susan Lim, a member of the Jones Lang LaSalle (JLL) global workplace strategy board with responsibility for the Asia Pacific region. "To drive the global economy, you've got to create a shared culture aligned with CEO vision. You can't mandate motivation. We should be debating how companies create and sustain culture, community and experience. Many major corporations have been focusing their workplace policies and investment on enticing people to 'come back' to the office …"
The CLIO Awards, among the world's most recognized international advertising, design and communications competitions, this week announced the Coca-Cola Company as this year's inaugural Brand Icon Award recipient, recognized for continuous and exceptional creative execution over the years. The Brand Icon Award, a new annual honor from the CLIO Awards, distinguishes one brand that has transcended the product or service it provides to become a permanent fixture in popular culture. Each recipient is chosen for elevating its brand to icon status among its peers, industry experts and consumers. "As one of the most beloved, enduring and valuable brands in history, Coca-Cola continues to set the gold standard for out-of-the-box creative thinking …"
Each year, careers site Glassdoor surveys hundreds of thousands of employees across all industries and then publishes its rankings of the 50 highest-rated CEOs — based on employee perceptions. And, for 2013, Facebook's Mark Zuckerberg tops the list. The social network's employees gave Zuckerberg a 99 percent approval rating over the past 12 months. Apple's Tim Cook was voted the top CEO last year with a 97 percent approval rating. Cook still made the list this year, but he dropped to the 18th spot with a 93 percent approval rating, reports CNET blogger Dara Kerr. In all, twenty tech CEOs made the top 50 list this year — but no female tech CEO made the list this year …
As health activists grow increasingly loud with concerns over the dangers of consuming genetically modified ingredients, Whole Foods has rolled out a plan to label all such foods in its more than 300 markets, becoming the first retailer in the country to initiate the transparent labeling of GMOs. The move will be phased in over five years, the company says. "Our company has been in support of mandatory [GMO] labeling for years and years, starting in the '80s," said Walter Robb, the chain's co-chief executive. "During the last couple years, we really heard a lot from our customers about their desire for labeling. As we began to look at our position, I think it became clear that this was a step …"
The election of a new pope could help heal the wounds left by a Roman Catholic sex abuse crisis that has savaged the church's reputation worldwide. For alleged victims, much depends on whether Pope Francis disciplines the priests and the hierarchy that protected them. Some hope the Jesuit pontiff's well-known humility and social benevolence will lead to an era of greater transparency and renewed faith. A greater number, however, are calling on the new Roman Catholic leader to defrock U.S. cardinals who covered up for pedophile priests, formally apologize and order the release of all confidential church files from every diocese, an AP news release reports. Adding to their distrust are several multimillion-dollar settlements …
Whether it's discussing the mid-life crisis she had when she got bangs or when she dances with Jimmy Fallon or presents the Academy Award for Best Picture, First Lady Michelle Obama certainly gets her fair share of press. And, while it has been widely reported that she is popular among Americans, it may come as more of a surprise just how many feel she has a positive influence on her husband's decisions and was a positive factor in his 2012 re-election, a new Harris Poll finds. Regardless of personal feelings as to whether or not "great" is a description that can be applied to her husband, Michelle Obama is clearly an appealing figure, with about two thirds (65%) of Americans indicating that …
With an increase in advertising spend forecast for 2013, Cint, a global provider of technology for market insight advises marketers to undertake research both in advance and following campaigns to ensure their money is being spent effectively. The latest Consensus Ad forecast from Warc released in January announced advertising expenditure is expected to grow by 4 percent this year and 5.5 percent in 2014, despite the fragility of the global economy. While this news is positive for the advertising industry as a whole, it is important that any investment provides ROI. "While a growth in advertising spend is great news for the marketing industry as a whole, budgets are still likely to tighten as the economic crisis continues …"
Passenger nightmares are evolving from isolated incidents into bona fide trends aboard Carnival Cruise Lines ships — and what was already a PR nightmare is evolving into a widespread brand crisis. Another Carnival cruise ship, the Carnival Dream, has suffered power problems that kept the ship's toilets from working for several hours Wednesday night and has prompted the company to fly passengers home. Passengers were reportedly leaving the ship, docked in St. Maarten, after it experienced what Carnival said was "a technical issue" that resulted in interruptions in the operation of toilets and elevators "for a few hours" Wednesday night. "At no time did the ship lose power," the company said in a statement Thursday. But, the company said, "We are making arrangements to fly all guests home via private charter flights …"
Strativity Group, a global customer experience transformation firm, this week announced the release of its 2013 Corporate Love Meter, an international survey of 402 executives polled about their company's customer relationships. Respondents scored themselves poorly, with 74% characterizing their customer relationships as an "open marriages," meaning they fully expect customers to use competitor services. While 52% believe customer relationships will strengthen in 2013, the survey identified substantial gaps between perspectives of executives and non-executives, the latter, which interacts most with customers. Two-thirds of executives expect to implement a new approach this year to rejuvenate relationships, while 52% of non-executives are sticking to a "business as usual" approach. "Much like personal relationships, companies must engage and maintain strong communications with their customers, even when they aren't at odds …"
The announcement that Facebook has implemented a major redesign to its News Feed, including the increased value of images, will present greater opportunities to engage with their customers innovatively, says integrated PR, search and social media agency Punch Communications. The overhaul, announced by Facebook CEO Mark Zuckerberg on March 7, will affect both personal and brand page posts and will include the introduction of several subsidiary news feeds segmented by content themes. The re-designed News Feed will become an increasingly visual channel, with Zuckerberg placing a specific emphasis on images by giving them greater prominence, space and aesthetic. "It is no great surprise that Facebook has placed such an emphasis on imagery to achieve cut-through. Aesthetically, Facebook is keen to improve its user experience …"
Vuclip this week announced the results of a survey focused on the consumer habits and lifestyles of mobile phone users across the globe. The survey generated 120,000 responses from unique users globally. The results indicate a growing acceptance of mobile phone use in social settings, and offer a look at the extent to which we view mobile devices as symbols of status. The survey results indicate that mobile devices are now the first place most of us turn for information when researching an important purchase. "We sliced the data expecting the key findings to vary from region to region, but really the biggest difference we saw in responses was less geographical and more generational. The under 18 crowd is really driving trends …"
Although consumers are clamoring for more transparency about restaurant menu ingredients and calorie counts, diners will have to wait a little longer to find this information on most restaurant chain menus, in supermarkets and on vending machines. Writing a new menu labeling law "has gotten extremely thorny," says the head of the Food and Drug Administration, as the agency tries to figure out who should be covered by it. The challenges of putting such a law in place — and deciding whom it should apply to — were made clear this week when a judge struck down New York City's ban on large sugary drinks. "There are very, very strong opinions and powerful voices both on the consumer and public health side and on the industry side, and we have worked very hard …"
In recognition of International Women's Day last week, global executive search firm Rosenzweig & Co. reports that it sees a tipping point in the not-too-distant future where gender will no longer play an important role in the hiring decisions of corporate leaders. "We're seeing some trends emerge that give us a feeling of guarded optimism that gender bias at the highest corporate levels will go the way of the dinosaurs," said Jay Rosenzweig, managing partner of Rosenzweig & Co. "Our optimism is guarded because the corporate world is still largely dominated by men, but optimistic because there is a trajectory of positive change. We choose to believe that the glass is half full and the tipping point is near …"
Over the next 12 months, marketers based in the UK are planning to increase their content marketing budgets more than their peers in countries such as the U.S. and Australia, a new study from the Content Marketing Institute and the Direct Marketing Association suggests. The report reveals that the vast majority (94%) of all UK marketers are using content marketing — in fact, there is an even higher proportion of UK B2C marketers (97%) using it, while it is also proving hugely popular, if not quite so widespread, among B2B marketers (95%) — a reverse of the trends seen in North America and Australia, where content marketing is more likely to be used by B2B marketers …
Meredith Hispanic Ventures, publishers of Siempre Mujer and Ser Padres magazines, this week released findings from a new study identifying the shopping, cooking, and eating habits of the modern Latino family. The report is part of a series of trend reports to be rolled out by Meredith Hispanic Ventures throughout 2013 and 2014. Since Hispanics currently represent 16% of the total U.S. population, have a predominately larger household and spend more money on groceries than non-Hispanic households, it is critical that marketers understand the role that food plays in the lives of Latinos. In order to gain deeper insight into the changing food consumption behaviors in the Latino marketplace, the research department at Hispanic Ventures …
Telecommuting programs make for happier employers and employees, reducing absenteeism and stress, according to the second annual telecommuting survey issued by Staples Advantage, the B2B division of Staples. Nearly all (93 percent) surveyed employees agree that telecommuting programs are mutually beneficial, and more than half (53 percent) of business decision makers state telecommuting leads to more productive employees. By 2016, the number of regular telecommuters in the U.S. is expected to reach 4.9 million, which represents a 69 percent increase from the current level, and employees and employers agree that telecommuting is mutually beneficial. "Telecommuting can help achieve balance between workplace demands and life obligations, but being successful isn't as simple as just sending employees home with their laptops …"
Eateries from corner delis to movie concession stands got a last-minute reprieve this week after a judge's decision to strike down New York City's groundbreaking ban on big sugary drinks --- but Mayor Michael Bloomberg says the decision is merely a "temporary setback." Speaking at a Manhattan diner that is voluntarily complying with the policy, Bloomberg urged city establishments to shrink their cups and bottles anyway. Hours after the overturning of the 16-ounce size limit for sodas and some other sweet drinks as arbitrary and outside city health regulators' purview, Bloomberg defended it as a groundbreaking anti-obesity effort and all but challenged businesses to comply out of concern for their customers. "If you know what you're doing is harmful to people's health, common sense says if you care …"
Penn State has released a document sought by some of its critics detailing the agreement with former FBI director Louis Freeh to investigate the Jerry Sandusky child sex abuse scandal, a review that cost the school about $8.1 million. Including the bill to pay Freeh, Penn State's total costs associated with the scandal topped $41 million as of the end of December, the university disclosed this week on a website. The monthly financial update provided more itemization for certain costs, including the Freeh report. The update also counted the first of five annual $12 million installments --- paid in December --- that would ultimately cover the $60 million fine from the NCAA as part of landmark sanctions for the scandal. Some vocal alumni had called on university leadership to release itemized costs, in part to promote transparency …
An Army report released last week finds the service still has trouble diagnosing and treating soldiers for post-traumatic stress disorder, despite more than doubling its number of military and civilian behavioral health workers over the past five years. Confusing paperwork, inconsistent training and guidelines, and incompatible data systems have hindered the service as it tries to deal with behavioral health issues, the report said. It's a crucial issue: After a decade of war, soldier suicides outpace combat deaths. Last May, the Army commissioned a task force to conduct a sweeping review of how it evaluates soldiers for mental health problems at all its facilities. The review came under pressure from Democratic Sen. Patty Murray, of Washington, who was upset to learn that hundreds of soldiers at Madigan Army Medical Center south of Seattle had had their PTSD diagnoses reversed …
The Big Data Group recently announced the availability of its new study, The 100 Most Social Big Data Companies. "Our clients often ask us for best practices in the areas of content marketing and social media," said David Feinleib, managing partner of The Big Data Group. "As a result, we decided to publish this study to help inform Big Data companies and other technology vendors about best practices in these areas." For the study, The Big Data Group analyzed the content marketing and social media efforts of 100 Big Data companies. This included more than 5,000 tweets and 600 blog posts, videos and slide presentations from companies like Cloudera, Couchbase, HortonWorks, New Relic, SAP, Splunk and many others …
The best things in life are free, as they say --- and when shopping online, free shipping is one of them. With major shipping carriers recently announcing price increases of at least 5 percent in 2013, free shipping may be harder to come by this year. A new CouponCabin.com survey reveals that despite the possibly higher shipping costs they could be charged, 51 percent of U.S. adults indicate they are neither more or less likely to shop online. An additional 7 percent report they are more likely to shop online. "Free shipping offers entice online consumers, but retailers may have more difficulty providing them as costs rise. To still present free shipping as an option, some stores may need to …"
BlackBerry will launch its new touchscreen smartphone in the U.S. with AT&T on March 22 — several weeks after the company formerly known as Research in Motion launched the much-delayed devices elsewhere. Sales began in the U.K. and Canada shortly after the company unveiled the phone in late January. The redesigned device is BlackBerry's attempt at a comeback. The pioneering brand lost its cachet not long after Apple's 2007 release of the iPhone, which reset consumers' expectations for what a smartphone should do. The new BlackBerry Z10 is sold out in many new developing markets including India, and many carriers are reportedly scrambling for supply, but BlackBerry's U.S. release will go up against Samsung's next Galaxy smartphone …
Facebook chief operating officer Sheryl Sandberg's book "Lean In: Women, Work, and the Will to Lead" went on sale this week, amid criticism that she's too successful and rich to lead a movement. But Sandberg says her focus remains on spurring action and progress among women. "The conversation, the debate is all good, because where we were before was stagnation — and stagnation is bad," she said. "And sometimes it takes real heated debate to wake people up and find a solution," she added, an AP release reports. Sandberg aims to arm women with the tools and guidance they need to keep moving forward in the workforce. The book's release is coupled with the launch of Sandberg's LeanIn.org, a nonprofit that will receive all of the book's proceeds …
Jeb Bush this weekend likened political reporters to "crack addicts" and "heroin addicts" during a tour of morning talk shows that drew repeated questions about the still-distant 2016 presidential election. Bush, capping a media-heavy week that sparked chatter about a presidential campaign for a third member of his family, tried to keep the conversation focused on his book "Immigration Wars." But as Bush wrapped up a conversation with NBC's David Gregory, he likened journalists and their questions about the 2016 campaign to drug addicts. "Who's the hottest Florida politician right now? Is it you or Marco Rubio?" Gregory asked. "Man, you guys are crack addicts. You really are obsessed with all this politics …"
The newly released 2013 MamboTrack Annual Natural and Organic Product Survey reveals that conscious shoppers are increasing their spend on organics — but are now more closely sourcing food products, seeking out non-genetically-modified foods, and buying sustainable "farm to table" food products traceable to local/regional farmers and producers. "Farm to table" buying mirrors local food trends with conscious shoppers tracing their food products to regional growers and producers. About 7 in 10 healthy consumers sourced brands by reading package labels or in-store signage while more than 6 in 10 visited brand or product websites. "Eco shoppers have moved beyond ingredient lists and are now focused on tracing the source of their food supply …"
The importance of customer engagement to small businesses has grown as the economy continues to struggle to recover and, according to new survey data from Constant Contact, small business owners are evaluating their technology tools through an engagement lens. Sixty percent of respondents said online survey tools were the most effective at engaging existing customers, followed closely by digital loyalty/frequent shopper tracking systems (56 percent), with customer relationship management systems (46 percent), email marketing (45 percent), and contact management tools (38 percent). "Eighty-two percent of small business owners have said their main source of new business is referrals, so it's no surprise they're taking a hard look at technologies that boost social visibility and feed the referral engine …"
Facebook doesn't want to be dismissed as an Internet has-been before its social network even enters its adolescence. In an effort to remain hip, it is infusing the focal point of its website with a more dynamic look and additional controls. The changes unveiled last week are an attempt to address complaints that Facebook's hub — the News Feed — is degenerating into a jumble of monotonous musings and disjointed pictures. By keeping Facebook relevant, Zuckerberg hopes to avoid the fate of his company's social networking forerunners, Friendster and MySpace. Those once-trendy sites quickly flamed out, largely because they didn't say attuned to the changing interest of fickle audience. Making that mistake is even more costly …
CoreBrand, a full-service brand consultancy and creator of the Corporate Branding Index, recently released its Sixth Annual Top 100 BrandPower Rankings Report, which ranks 100 corporate brands in terms of market reputation and awareness. "The most interesting trend we saw for 2012 was a general decline in companies' favorability scores, which measures overall reputation, perception of management, and investment potential," said James R. Gregory, founder and CEO of CoreBrand. "We found that in the current climate, consumers are evaluating corporate brands more harshly, and these brand criticisms are being amplified with the proliferation of social media and the 24-hour news cycles. Now more than ever, companies need to improve …"
While consumers continue to rely heavily on their mobile devices, businesses are still not prepared to put mobile first, according to a new study from Kontagent, a leader in providing mobile customer intelligence. The study, recently released in conjunction with Econsultancy, found that more than two thirds of companies did not have a defined way to determine if mobile experiences were truly effective and only a third actually track and report specific performance of their must-have apps. "Many companies fall into the trap that they believe they need a consistent mobile presence, but fall short of taking the proper steps to ensure the experience is effective. Mobile adoption is outpacing any historical adoption trend. Businesses that will succeed …"
Based on two newly published studies, Temkin Group finds that 46% of companies plan to hire additional staff for their customer experience efforts in 2013 while only 5% expect a decline in their customer experience staffing levels. This represents an increase from last year, when similar research showed that 40% of companies were planning to hire more customer experience professionals. When it comes to spending on vendors associated with customer experience, the research shows that text analytics has the largest positive momentum. Thirty percent of respondents from companies with at least $500 million in annual revenues plan to increase spending on text analytics compared with only 4% that expect to decrease spending …
Data on newly formed companies and their founders are hard to come by, but a vital component to measuring economic health. In an effort to learn more about the challenges facing today's entrepreneurs, LegalZoom and the Ewing Marion Kauffman Foundation surveyed 1,431 business owners who formed their companies through LegalZoom in 2012. Perhaps the most interesting finding is that 60 percent of entrepreneurs in the sample spent more than six months working on their business idea before forming their entity. "Policymakers, understandably, want to discern how public policy might be able to help remove obstacles entrepreneurs commonly face. Forty percent of the respondents reported facing no regulatory or policy barriers at all …"
With the images and stories from the Triumph's recent struggle to bring its beleaguered passengers ashore still fresh in Americans' minds, it might seem natural for perceptions of the Carnival Cruise Line brand to have dropped in the aftermath. However, Quality, Trust and Purchase Intent scores recorded in the week after the wrecked ship returned to shore show significant drops (compared to scores recorded prior to the incident) — not just for Carnival, but for many other top cruise brands as well, according to a new Harris Poll. The results are even more dramatic when compared to another vacation standby — air travel. The majority of Americans now agree that air travel is much more reliable than taking cruises (57%) and half agree that air travel is much safer …
Eloqua this week announced results from a comprehensive survey of U.S.-based B2B marketers, which was published in a report entitled Defining the Modern Marketer: From Real to Ideal. The report, created in conjunction with BtoB Magazine, offers in-depth insight into how marketing's role has evolved to include both art and science and more specifically, what skills and technologies marketers need to improve ROI. The study found that the modern marketer persona is ideally three-fold — a hybrid of content marketer, brand marketer and Web marketer. "The B2B buying process has fundamentally changed. As prospects conduct the bulk of their research online, sales reps enter the buying cycle much later. The process has become marketing-driven and today's marketing team plays a critical role …"
Based on a study of 10,000 U.S consumers, Publix and Trader Joe's earned the highest scores in Temkin Group's 2013 Temkin Experience Ratings, ranking 246 companies across 19 industries. Joining those firms in the top 12 spots are Aldi, Chick-fil-A, Amazon.com, Sam's Club, H.E.B., Dunkin' Donuts, Save-a-Lot, Sonic Drive-In, Little Caeser's and Ace Hardware. While grocery chains, fast food chains, and retailers dominate the top of the 2013 Temkin Rating, health plans earn the dubious distinction of defining poor performance, taking seven of the 15 lowest spots. The five lowest scoring organizations are: US Airways, Time Warner Cable, Days Inn, Empire BCBS and 21st Century. "It's wonderful to see that customer experience is improving, although many companies still have a long way to go …"
Market research company Euromonitor International this week released a white paper identifying four consumer types to optimize marketing strategy. Companies often identify market segments using demographics alone. Euromonitor's consumer types move beyond standard demographics, focusing on personality and traits such as media consumption, buying behaviors, individual aspirations and more. This type of segmentation empowers companies to think more creatively about potential customers and create products and campaigns tailored to consumers' interests and attitudes. The firm's whitepaper discusses basic characteristics of the four consumer types and provides an in-depth discussion of the "Undaunted Striver," an attractive consumer type for companies looking to expand into emerging markets. Understanding these consumer types allows marketers to rethink their strategy …
Today's business travelers are surprisingly social on the road, according to a recent survey by Four Points by Sheraton, a brand of Starwood Hotels and Resorts Worldwide. Aside from sleeping, for instance, survey respondents indicated that enjoying the hotel bar or restaurant with colleagues or business partners was their number one activity during free time, outpacing time spent in the gym, spa, shopping or catching up with local acquaintances. In addition, business travelers are good networkers, with nearly two thirds of those surveyed reporting that they have kept in contact with someone they met on the plane or at the hotel while traveling on the road. About that flight, though: business travelers draw the line with their own colleagues …
Attorneys who have tried unsuccessfully for years to sue the Vatican over failures to stop clergy sex abuse are looking into whether former Pope Benedict XVI is more legally vulnerable in retirement, especially if he travels beyond the Vatican walls. A U.S. lawyer for the Vatican argues that, like any former head of state, Benedict retains legal immunity regardless of whether he is in or out of office. But advocates for victims say immunity in this case should be tested, since modern-day courts have never before dealt with an emeritus pope, an AP news release reports. "So much of this is unprecedented," said Pamela Spees, an attorney with the Center for Constitutional Rights in New York. "There's nothing set in stone about it …"
Research released this week by Weber Shandwick identifies a sizable segment of North American women who enjoy using their social networks so much that they prefer socializing online over dating or spending time with their partner. The purpose of the study was to identify segments of women who are influential in social media and to provide new and unique insights about the female market. "No successful brand these days can be without a social media engagement plan. Nor can any marketer ignore the strength — in number and influence — of women who use social media. Our research reveals how invested these women are in their social network communities and, based on the results, we offer food for thought to marketers …"
Demonstrating the growing importance of incorporating mobility into enterprises, most CIOs believe mobility will generate significant sources of new revenue for their businesses, and most will invest 31-40 percent of their discretionary budgets to achieve that goal, compared with only 19 percent of CIOs surveyed last year, according to Accenture. In the company's new CIO Mobility Survey, the overwhelming majority of respondents (79 percent) cited mobility as a revenue generator and said it would significantly improve customer interactions (84 percent) as well as significantly affect their business (83 percent). The survey also revealed that mobility is a top priority in the coming year for more than one-third (34 percent) of CIOs; and 42 percent of CIOs ranked mobility …
Sage North America recently released the results of its donor loyalty survey. One of the most surprising findings is that only 31% of the respondents answered "Yes" when asked if their organization has a formal program or strategy in place for managing donor loyalty, while 69% answered "No" or "Not Sure." Of the organizations with a donor loyalty program, 74% identify "Development" as the function that is primarily responsible for and owns the donor loyalty strategy. This was followed by "Executive Management" (41%), the "Board of Directors" (24%) and "Program Director or Management" (24%). "In the for-profit world, it costs five times as much to do business with a new customer as it does to do business with an existing customer — and the nonprofit world faces similar challenges …"
StrongMail, a provider of email marketing and cross-channel marketing solutions for enterprises, recently revealed findings from its inaugural Holiday Retail Marketing Survey. With comScore reporting that Cyber Week alone had record-breaking online sales that topped $5 billion, StrongMail commissioned its own holiday shopping study to help understand how retailers' marketing efforts directly affected the purchasing habits of U.S. online consumers, including the effectiveness of email versus other marketing channels. "Email has typically been our strongest medium in terms of marketing effectiveness, and this year in particular was a huge success," said Wayne Miller, digital marketing manager at Zumba Fitness. "Our Black Friday and Cyber Monday campaigns outperformed our 2011 campaigns by 400 percent, which is a testament to the marketing optimization we were able to achieve …"
Twelve former Florida A&M University band members were charged this week with manslaughter in the 2011 hazing death of a drum major. The second-degree manslaughter charge announced carries a penalty of up to 15 years in prison. Ten of the band members had been charged last May with third-degree felony hazing for the death of 26-year-old Robert Champion, but the state attorney's office said they are adding the charge of manslaughter for each defendant. They also have charged two additional defendants with manslaughter, though they have yet to be arrested. Since Champion's death, FAMU has made sweeping changes to fight hazing. The band remains suspended and there still has not been a time announced for its return …
Product managers and marketers earned an average of $100,000 to $120,000 a year in 2012, according to Pragmatic Marketing's 13th Annual Product Management and Marketing Survey. The average salary was up slightly from the previous year's average of $98,068. Annual bonuses, on the other hand, fell to $10,000 from the previous $13,501. Both fluctuations are consistent with changes in technology compensation overall, according to industry reports. So what were the factors that pushed respondents to earn above-average salaries? Having more than 15 years of experience amped up the pay for 60 percent of respondents. Who they report to also had an impact, with 47 percent of those reporting directly to the president earning above the $120,000 mark …
McCann Truth Central, the global intelligence unit of McCann Worldgroup, in conjunction with the McCann Global Telecom practice recently released the findings of a new global research study, The Truth About Connected You, at the Mobile World Congress in Barcelona. The online study represents responses from 9,000 participants in nine countries (U.S., Brazil, U.K., Germany, Spain, South Africa, India, China and Japan) and nearly 20,000 online discussion board posts in the same nine countries plus the Philippines, Chile, Egypt, Norway and Sweden. "Globally, the average consumer has only been a mobile user for 12 years. That means that, in mobile years, it's as if we're all just becoming teenagers. And like most teens, we're taking risks and trying new things …"
Investor relations professionals at public companies plan to embrace mobile technologies and incorporate them into their communications strategies this year, according to a survey conducted by theIRapp, the investor relations app building technology platform that allows public companies to optimize their IR content for iPhone, iPad and Android mobile devices. "The use of mobile technology and IR apps in communications is a new and emerging category," said Jeff Corbin, co-founder of theIRapp. "Companies are only beginning to recognize the power of mobile to shareholder engagement and communications as can be seen by the fact that today only approximately 100 native IR apps can be found in Apple's App Store and the Google Play Market. While these tend to belong to larger corporations …"
MyBuys and the e-tailing group recently announced results of primary research across more than 1,100 consumers that examined how personalized marketing across channels impacts shopper attitudes and buying behavior. Survey results reveal that customer-centric marketing — the ability for retailers to engage consumers in one-to-one conversations across the customer lifecycle and all touch points — increases buyer readiness, engagement and sales activity, with a record 40% of respondents now stating that they buy more from retailers who comprehensively personalize the shopping experience across channels. "We've followed consumer attitudes and behavior regarding personalization for over a decade and the latest surge in awareness, value and purchase intent shows that consumers' desire for customer-centric marketing has hit the mainstream …"
The maker of Budweiser is using splashy newspaper ads to poke fun at a lawsuit that alleges its beer is watered down. In full-page ads in U.S. newspapers nationwide this weekend, Anheuser-Busch InBev shows one of the 71 million cans of drinking water it has sent to the American Red Cross and other relief organizations in disasters. "They must have tested one of these," the ad says. The class action lawsuit, filed in several states, accuses the brewer of cheating consumers out of the stated alcohol percentage by adding water just before bottling its beers. Anheuser-Busch has called the claims groundless. In the ads, the company calls its beer "the best beer we know how to brew. We take no shortcuts and make no exceptions. Ever," the company says in the campaign …
Despite a marked increase in the number of communication and collaboration technologies available to workers, a recent survey of knowledge workers by TrackVia reveals that most workers still regularly communicate the old fashioned way, in person and face-to-face. "When it comes to increasing workplace productivity, it's clear that tools like email and instant messaging help, but don't replace personal collaboration," said Charles Var, vice president of marketing for TrackVia. "Context also matters as people's preference for communication appears to change based on what they're doing." The survey also revealed some generational and gender differences. For example, 50 percent of women said electronic communication increased productivity, whereas 62 percent of men said it increased productivity …
